Services & support
Support for the whole life of your equipment
From the first specification to reconditioning years later, we stay with the equipment we supply. Strong technical understanding in our office, and well-established channels with our principals, let us provide clients a holistic service.
Being global ensures a ready supply of parts for timely replacement in case of maintenance, damage or malfunction.
Our services
Eight services, one life cycle
Each service picks up where the last leaves off, so your equipment keeps performing as your needs evolve.
Foundation
Selecting and specifying the right equipment for your vessel or facility, with our principals’ technical backing from the start.
Support
A responsive point of contact for technical questions and troubleshooting, with clear lines of communication to your team.
Enhancements
Upgrades and modifications that keep equipment efficient and compliant as your operations and regulations change.
Monitoring
Keeping track of equipment condition and performance, so issues are caught before they cost you uptime.
Tools & spares
Parts and tools from our principals’ global supply, for timely replacement during maintenance or repair.
Maintenance
Planned servicing that maximises availability and extends the working life of your equipment.
Training
Practical training so your crew and staff operate and look after the equipment correctly.
Reconditioning & repairs
Restoring worn or damaged equipment to working condition, with minimal downtime.
Why it works
Uptime is a team effort
Our support rests on the same principles as everything else we do.
Parts availability
Our principals’ global presence means a ready supply of parts, so replacements arrive in time for maintenance or repair.
Technical understanding
Well-established channels with our principals on the technical handling of every product, so problems are solved at the source.
The human touch
Well-rounded specialists who respond quickly to any contingency and keep clear, personal lines of communication with your staff.
Spares and service
Need parts or a service visit?
Tell us the equipment, the vessel or facility and what you need. Our Commercial department will come back to you.
Commercial department